Terms and Conditions
Effective Date: January 1, 2026
Last Updated: January 1, 2026
Welcome to the website of Sandefur Mental Health Counseling PLLC (“we,” “our,” or “us”). By accessing or using this website (“Site”), you agree to these Terms & Conditions (“Terms”) and Disclaimer ("Disclaimer"). Please read them carefully.
Use of Website
This Site provides general information about our services. By using it, you agree to follow all applicable laws and these Terms.
You agree not to use this Site to:
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Post or transmit unlawful, harmful, or offensive content.
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Attempt to gain unauthorized access to our systems or data.
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Misrepresent yourself or impersonate another person.
No Therapist-Client Relationship
Use of this Site or communication via contact forms does not establish a therapist-client relationship.
A professional relationship is formed only after:
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An initial consultation,
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Completion of the intake process, and
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Execution of informed consent and therapy agreement.
We do not provide therapy, counseling, diagnosis, or treatment through this website, contact forms, email, or social media.
Appointments, Fees & Cancellations
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Appointments can be requested through our Site or by contacting us directly.
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Submission of a form does not guarantee an appointment until confirmed.
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Session fees, cancellation policies, and late fees are detailed in our intake and service agreement.
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We are an out-of-network provider unless otherwise specified; clients are responsible for verifying coverage. We do not guarantee reimbursement, and verification of benefits is the client’s responsibility.
Telehealth & Jurisdiction
We provide telehealth only to clients physically located in states where our clinicians are licensed at the time of service.
By scheduling a telehealth session, you affirm your current physical location meets this requirement.
Intellectual Property
All Site content (text, graphics, logos, photos) is owned by Sandefur Mental Health Counseling PLLC or its licensors and may not be reproduced without written consent.
Accessibility
We strive to make our website accessible to all users.
If you encounter barriers, please contact hello@sandefurtherapy.com so we can assist you.
Third-Party Links
Our Site may include links to external resources. These are provided for convenience only.
We do not control or endorse these sites and are not responsible for their content or privacy practices.
Disclaimers & Limitation of Liability
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This Site and its content are provided “as is.” We make no representations or warranties regarding accuracy, completeness, or reliability.
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We disclaim all implied warranties, including merchantability and fitness for a particular purpose.
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To the fullest extent permitted by law, Sandefur Mental Health Counseling PLLC and its clinicians will not be liable for indirect, incidental, or consequential damages arising from Site use or reliance on content.
Arbitration & Governing Law
These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.
In the event of a dispute, you agree to first attempt to resolve it informally.
If not resolved, disputes shall be handled through binding arbitration in New York, unless prohibited by law.
You may opt out of this arbitration agreement within 30 days of first use by notifying us in writing.
Modification of Terms
We may update these Terms at any time by posting revised Terms on this page. Continued use of the Site constitutes acceptance of any changes.
Disclaimer
Educational Purpose Only
Content is provided for informational and educational purposes only and should not be considered professional, medical, or psychological advice.
Reading or using this Site does not establish a therapist-client relationship.
No Guarantee of Results
Therapy outcomes vary by individual. We make no promises or warranties regarding the effectiveness of treatment or counseling services.
Not for Crisis Use
This Site and our practice are not intended for emergency services.
If you are experiencing a crisis, please call 911 or 988 (Suicide & Crisis Lifeline), or visit your nearest emergency department.
Social Media, Communication & Confidentiality
Engaging with us via social media (e.g., following, commenting, messaging) does not constitute therapy.
Avoid sharing private health information on public or unsecured channels.
Electronic communication may carry risks to confidentiality despite our security measures.
External Links
This Site may include links to third-party websites. We are not responsible for and do not endorse their content, accuracy, or policies.
Professional Jurisdiction & Telehealth
Our clinicians provide services only within the states in which they are licensed.
It is your responsibility to confirm you are located in a permitted jurisdiction before engaging in telehealth sessions.
Consumer Health Data
We do not sell consumer health data. We apply appropriate safeguards consistent with HIPAA and applicable state laws to protect any personal or health information collected.
Updates
We may revise this Disclaimer at any time; the date of the latest version will be posted above. Continued use of the Site constitutes acceptance of any changes.
Contact Us
Questions or concerns about this policy may be sent to:
Sandefur Mental Health Counseling PLLC
212-655-4022